How can you identify online CSAE on your platform?

Even when online platforms have effective prevention measures in place it is possible that CSOs will still use these platforms to exploit and abuse children. As such, it is necessary to have robust processes in place to identify online CSAE when it occurs. Below are some tips as to how you can identify online CSAE activity on your platform:

• Use keyword lists to flag potentially inappropriate content and communications

• Monitor user accounts for suspicious behaviour patterns – for example suspicious befriending patterns

• Pro-actively monitor under-18 accounts for concerning contact between adults and children

• Scan and monitor your services for presence of IIOC – for example using hash lists of known IIOC, Microsoft PhotoDNA and Google AI which prioritizes most likely IIOC content for review.

  For information about Microsoft PhotoDNA, including how to apply for access to the technology, please visit: https://www.microsoft.com/en-us/photodna

  For information about Google AI, including how to apply for access to the technology, please visit: https://www.blog.google/around-the-globe/google-europe/using-ai-help-organizations-detect-and-report-child-sexual-abuse-material-online/

• Provide a specific reporting system for users to report online CSAE contact and content

• Employ a team of staff trained and supported to deal with the moderation of platform content  for signs of online CSAE activity and processing of user-generated reports

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